04Expert Video Answers

What needs to be organised when someone dies in Australia, step by step?

James Daniels's profile pictureAnswered byJames DanielsFuneral ArrangerReviewed by Kevin Finn27 July 2026Watch · 1:14

First, ensure the appropriate doctor, hospital or authority has been notified, then choose a funeral director. The funeral director will collect details from the next of kin, arrange transfer into care, obtain the required medical documents and complete the cremation or burial paperwork. After the funeral arrangements are underway, locate the Will and death certificate information so the executor can begin the separate estate-administration steps.

For related guidance, see does a prepaid funeral affect Centrelink payments or the assets test in Australia?.

Read the video transcript

First off, you need to choose a funeral director. Once you feel comfortable with a funeral director, you would contact them and give them some details regarding your loved one and yourself, or whoever is signing the paperwork. Once that paperwork is completed, your funeral director will start organising the cremation for you. Usually, there's some paperwork they need to receive from the deceased person's doctor in order to move forward. Once they've received the paperwork from you and the doctor, they will book the cremation and advise you when it may take place. Once the cremation has occurred, they will return the ashes to you in whatever form you choose, whether sent directly via post or collected in person at our office. Rules around scattering ashes can vary, so it's always best to check with your local council if you have a particular area in mind.

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