Customer reviews
What families saidabout working with us.
Helping thousands of Australian families with probate and letters of administration. Below are reviews of the lawyers, paralegals and funeral team they worked with, alongside testimonials from our charity partners.
Why these reviews
Read by the person you would speak to.
Thousands of Australian families
Reviews across probate, letters of administration, funerals and Wills, from families who used Willed.
4.9 out of 5
Combined Reviews.io and Google rating across 1,346 verified reviews.
Verified customer reviews
Star-rated customer reviews come from real customers via Reviews.io and Google. Charity partner testimonials are shown separately.
The people and partners involved
Customer reviews name the staff member who handled the file, while partner testimonials name the charity sharing its experience.
Legal reviews
For probate, letters of administration, and estate work.
Reviews of lawyers and paralegals at Willed Law, from families they helped through a grant of probate or letters of administration.
Shirley Murphy
Very pleased with the service that was provided by Jane from willed law. Most helpful and knowledgeable, making the process for our family so much easier and I must add affordable compared to a few other Quotes. Thanked you willed and Jane
Anne
Thanking you particularly Agok for all work to have our Grant for Probate done in very quick time and very efficiently. I would recommend your organisation to anyone that needs their wills or probate to be done.
Funeral reviews
For families arranging a funeral.
Reviews of the funeral team, from people arranging a cremation or service through Willed.
Will
Absolute pleasure to work with Aaron and his team during an incredibly painful time of my sister's passing. Willed was on point from the get-go - starting with personalised onboarding to ensuring the family's admin was taken care of behind the scenes. This allowed us to focus on grieving, and then healing. 100% would refer.
Jude Rushton
I would give ‘Willed’ more than 5* if I could. From my first enquiry and email I was treated with respect, courtesy & kindness. My queries were answered with understanding and compassion when my brain was not in gear after the death of my husband. Aaron reassured me that I could ring him if I needed help. I am already recommending ‘Willed’ to my friends, and would encourage you to use this genuinely caring company should you choose to have a non-attendance funeral. I have already named them as the company I want my children to use when my time comes.
Funeral planner reviews
For people planning ahead.
Reviews of our prepaid funeral planners, from customers organising their funeral in advance.
Chris Randall
Wonderful helpful understanding people. Excellent communication skills and very straight forward to organize a prepaid cremation plan for my Mother. Having this all in place ready has made it so much easier for my Wife and I when the time comes. Extra 5 stars for Donna who is such a lovely person to communicate with and dealt with everything in a friendly professional way. Keep up the excellent work and Thank you to all of you at Willed.
Brett Jacobsen
Ive just signed up with willed prepaid funerals dealing with donna she has made this a pleasant and simple process, now knowing that my family wont have the extra burden after im gone just feels like the right thing to do, when you factor in the cost and whether im alive for another 50 years or 2 it wont matter becuase its paid for, honestly i think it something everyone should do.
Charity partner testimonials
For charities working with Willed.
Feedback from charity partners about their experience working with our team and supporting their communities.
Alzheimer’s Research Australia has had a positive experience working with Tammy and the team at Willed, with them providing professional, responsive and ongoing support throughout the establishment and maintenance of our partnership. From the initial setup through to ongoing management, Tammy and the team have been approachable and helpful, making the process straightforward and ensuring we have the guidance and resources needed to confidently support our community. We value the relationship we have built with Willed and appreciate their commitment to providing a high-quality service that aligns with our organisation’s goals.
Engagement & Fundraising Manager
Alzheimer’s Research Australia
From the onboarding process through to ongoing support, our partnership with Willed has been excellent. The online Will-writing process is straightforward and easy to navigate for both our team and our supporters, making it simple for people to take action with confidence. Tammy has been fantastic to work with, providing responsive support and helping us deliver positive outcomes for our supporters.
Sydney Children's Hospitals Foundation
The whole story
4.9 out of 5 across 1,346 reviews.
Combined ratings from Reviews.io and Google. If you would like to talk to someone before you start, our team is based in Australia and happy to help.