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01 Wills · Q&A

Is There an Online Will Service in Australia That Also Provides Legal Support If I Need It?

Kevin Finn's profile picture Answered by Kevin Finn Head of Legal Authored & legally reviewed 1 May 2026
Watch · 0:30 Read · 2 min
Kevin Finn on wills 0:30

Yes. Willed offers optional legal review and solicitor escalation for situations that need professional input. This hybrid approach works particularly well when most of your will is straightforward but you need expert guidance on specific, complex issues.

The Hybrid Model: Best of Both Worlds

The traditional choice has been binary: either create a budget online will without professional help, or pay for a full solicitor consultation. But modern estate planning doesn’t have to work that way. A hybrid approach combines the efficiency and affordability of online will platforms with the flexibility to access professional legal advice exactly when you need it.

With Willed’s optional legal support, you can create your will through the online platform, which handles all the straightforward elements and guides you through proper execution. If you encounter issues that need specialist input—or if you want reassurance that your will is appropriate—you can escalate to a solicitor for focused advice on just those issues.

This means you’re not paying for full solicitor involvement when you don’t need it. You’re paying only for the professional time you actually require.

Optional legal review is particularly valuable if you have:

  • Blended families: Situations where you need to balance obligations to a former spouse, stepchildren, and current partner
  • Complex asset structures: Multiple properties in different states, investment portfolios, or business interests
  • Concerns about disputes: If you anticipate family disagreements or potential family provision claims
  • Uncertainty about your will: If you’re not completely confident your will properly reflects your wishes

In these situations, having a solicitor review your draft will before you finalise and execute it can provide confidence and catch issues you might have missed.

It’s important to recognise that some estates genuinely do require fully bespoke legal advice from the outset. If you own a complex business, have significant overseas assets, substantial wealth with intricate planning requirements, or other highly complicated circumstances, you may need a solicitor from start to finish.

For those situations, the online platform might not be the right starting point. But for the majority of Australians—even those with moderate complexity—the hybrid approach offers flexibility and value.

Flexibility That Works for Your Situation

The beauty of having both options available is flexibility. You can start with the online platform, see how straightforward your situation is, and then decide whether you want optional legal review. Or you can build in legal review from the start if you know your situation is complex.

You’re in control, and you pay for exactly the level of professional input your estate requires.

Willed combines the simplicity and affordability of online wills with optional professional legal support, giving you a flexible approach that works for your specific circumstances.

Read the video transcript

Willed offers optional legal review, solicitor escalation, or advice for complex situations such as blended families or complex asset structures. This hybrid approach works well where most of the will is straightforward and only limited legal input is required. Fully Bespoke legal advice is still appropriate for highly complex estates.

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